Frequently Asked Questions

faq

Frequently Asked Questions

How do I get a parking permit?

What information do I need to get a parking permit?

What are the criteria for commuter students, resident students, and DeKalb resident students?

Should I notify Campus Parking Services when I get a new vehicle or license plate?

What if my permit is lost or has been stolen?

What if I leave NIU and my permit has not expired?

What if I forget to display my permit and I get a ticket?

What if I don't pay my parking tickets?

How do I appeal a ticket?

What if I have a guest or need a permit for a short time?

What if my vehicle breaks down?

What if the meter I parked at is not functioning properly?

Who tows cars off of campus?/What if my vehicle has been towed?

I received a bill for a ticket in my name, but it's not mine, what should I do?

What if I require special parking?

I am a graduate assistant. What type of parking am I eligible for?

Why do I have to pay for parking?

What do other schools charge for parking permits?

How do I secure parking for a special event on campus?

Do I need a parking permit on breaks or when the University is closed?

How can I avoid receiving a parking ticket?


How do I get a parking permit?

You may purchase a parking permit online or in person at Campus Parking Services. Campus Parking Services is located at 121 Normal Road, just south of the NIU parking deck. A vehicle registration form will need to be completed and please note that payment is due at the time of purchase.

What information do I need to get a parking permit?

The vehicle registration form requires personal information such as name, address, and phone number. You also need to supply your vehicle make, model, and license plate number. See Buying a Permit for more information.

What are the criteria for commuter students, resident students, and DeKalb resident students?

Commuter students: Those not living in University housing.

Please contact Campus Parking Services if you have any questions and we would be happy to help.

Resident student: if you live in university-owned housing you are considered a resident student.

Should I notify Campus Parking Services when I get a new vehicle or license plate?

Yes. Please call or e-mail Campus Parking Services to update your account information. Our phone number is 815-753-1045 and our e-mail address is parking@niu.edu.

What if my permit is lost or has been stolen?

Please remember to report a lost or stolen permit to Campus Parking Services immediately. Complete a Parking Permit Loss Report to begin the process. This report will be forwarded to the NIU Department of Public Safety and assigned a case number. A temporary or replacement permit can issued at the time the report is filed. If you find your lost permit, contact Campus Parking Services immediately at (815) 753-1045. See Replacements for more information.

What if I leave NIU and my permit has not expired?

You may return your permit to Campus Parking Services and a refund may be due - please see Refunds for more information.

Do not give or sell your permit to anyone as you will be responsible for any tickets incurred with your permit.

If you are no longer affiliated with NIU, you are not eligible to have a parking permit.

What if I forget to display my permit and I get a ticket?

If you have a valid NIU parking permit and parked in the correct color-coded parking lot, then your "No NIU Registration" ticket can be reduced to a $5 "Permit Not Displayed" fine only if the ticket is presented to Campus Parking Services within 10 business days of of the ticket issue date.

What if I do not pay my parking tickets?

If you are a student of NIU and your payment for a ticket is not received within 21 days, the ticket will transfer to your Bursar account.

If you are faculty/staff at NIU and do not pay your parking fines, the fine amount plus a fee from Human Resources will be deducted from your paycheck.

If you are not affiliated with NIU, you may be subject to tow.

How do I appeal a ticket?

In order to be considered, appeals must be submitted to Campus Parking Services within 10 business days of the citation date. Appeal forms are available at Campus Parking Services and on the Parking Services website. You may also submit your appeal online by filling out the Parking Assessment Appeal Form. A separate form is required for each citation unless the violations are directly related.

If a first appeal is denied a second appeal may be done either in writing or in person if it is requested within 10 business days of the denial date on the first appeal. If you wish to schedule an appointment for an in person, second appeal, please call 815-753-1045.

All appeals not approved by office review will be submitted to the Parking Appeals Committee for its review. For additional information, please read about the appeals process here.

What if I have a guest or need a permit for a short time?

Temporary permits for faculty/staff and students are available for purchase by the day, week or month.

Guests to central campus are encouraged to park in the visitor pay lot located on Carroll Avenue.

See Visitor and Temporary Permits for more information.

What if my vehicle breaks down?

During business hours (7:30 a.m. to 4:30 p.m.), please contact Campus Parking Services at 815-753-1045 to have your vehicle put on the disabled log. You will have 24 hours to move your vehicle. Any tickets incurred during this time should be appealed.

If after business hours, please contact the NIU Police Department at 815-753-1212.

What if the meter I parked at is not functioning properly?

Notify Campus Parking Services at 815-753-1045 and provide the lot location and meter number. You will be instructed on what to do if you have received a ticket.

Who tows cars off of campus? What if my vehicle is towed?

Campus Parking Services and Public Safety can tow cars off of campus for various reasons. If your car has been towed please contact Campus Parking Services or the NIU Police Department for further information.

Campus Parking Services: 815-753-1045

NIU Police Department: 815-753-1212

I received a bill for a ticket in my name, but the ticket is not mine. What should I do?

Contact Campus Parking Services at 815-753-1045 with the billing information.

What if I have special parking needs?

You may appeal for special parking consideration to the Parking Appeals Committee. Contact Campus Parking Services at 815-753-1045. We will explain your options.

I am a graduate assistant. What type of parking am I eligible for?

If you do not live in university-owned housing you are eligible for a yellow permit. Unfortunately, as a graduate assistant, you are not eligible for a blue permit.

Why do I have to pay for parking?

Campus Parking Services does not receive money from the university or from the State of Illinois. By state law, the parking department at NIU must be self-funded. None of the money from tuition or student fees is allocated to the parking department. Therefore, the only money we have to pay for lot maintenance, snow removal, lot repairs, resurfacing, painting, striping, equipment, and office operational costs must come from permit sales, citation revenue, and parking meter and pay-station revenue.

How do I secure parking for a special event on campus?

Please email us at parking@niu.edu to submit your event parking request. A parking coordinator will then contact you to discuss the event and determine appropriate parking areas as well as any parking charges that may apply.

Do I need a parking permit on breaks or when the university is closed?

When classes are not in session, but the university is open, you will need a parking permit to park on campus. Parking lots are enforced as normal when the university is open, regardless of whether or not classes are scheduled.

When the university is closed, you do not need a parking permit to park in regular color-coded parking spaces. However, the NIU Police Department does ticket campus parking lots for certain violations even when the university is closed. Therefore, you will need the appropriate permit to park in handicapped spaces and reserved spaces even when the university is closed. You also cannot park in fire lanes or no parking zones when the university is closed or you are subject to ticket issuance by the NIU Police Department. If you have specific questions about enforcement over breaks or university closures, please contact Campus Parking at 815-753-1045 or parking@niu.edu.

How can I avoid receiving a parking citation?

Purchase a parking permit, park in the correct type of lot for your permit and park only in a designated space. The NIU Police Department issues parking tickets, for certain violations, even when the university is closed. Please reference the above question "Do I need a parking permit on breaks or when the university is closed" to see which violations are ticketed during closures. Any specific questions about how to avoid receiving a parking ticket, please contact Campus Parking at 815-753-1045.