What is an Ombudsperson? - NIU - Office of the Ombudsperson

What is an Ombudsperson?

An Ombudsperson is a designated neutral who provides confidential and informal assistance for resolving university related concerns. The ombudsperson is independent of the university's formal administrative structure and will consider all sides of an issue in an impartial and objective manner. The ombudsperson cannot impose solutions, but will identify options and strategies for resolution.

The ombudsperson can advise you of your rights and responsibilities within the university, but cannot provide legal advice. The ombudsperson does not advocate for any side in a conflict and may not participate in any formal investigation, hearing, or process.

Learn more about the role of a university ombudsperson and the standards of practice: