Facilities Management

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This introductory 2-day course will provide an informational overview of the roles, responsibilities and core competencies that make up the facility management profession. More than just a broad summary, the course will use a scenario-based learning style so that attendees can explore and examine realistic workplace situations in the global marketplace.

Students will benefit from a hands-on learning experience and valuable exposure to the 11 major FM competency areas as identified by IFMA. The course will help attendees grow in the facility management profession, advance their career and better communicate with members of their FM department or team.

Who should attend?

This program is a perfect fit for

  • Early-to mid-career facility management practitioners seeking enhanced knowledge and skills.
  • Individuals who are transitioning into the FM profession.
  • Related-industry practitioners such as architects, designers and safety engineers.
  • Facility-related product and service providers.
  • Students entering the profession from colleges, universities, certificate or technical programs
  • Facility management professionals in need of a refresher course.

What will you learn?

With the help of our expert instructors and the comprehensive print materials, you will explore the topics deemed critical by employers and facility management practitioners worldwide.

Topics covered in this program include:

  • Introduction to the Facility Management Profession
  • Core Competencies of the Profession
  • Overview of Facility Management Roles
  • Facility Managers in Action
  • Future Trends in FM
  • IFMA Professional Development Opportunities

Program participants will:

  • Learn to explain the importance of facility management
  • Develop an awareness of the global facility management profession and identify a variety of FM roles and responsibilities
  • Understand how potential FM challenges may be faced at a variety of different organizations
  • Identify the 11 major competency areas that comprise the field, and understand how FMs encounter these areas as they carry out their duties
  • Learn about the additional education and training available to help new FMs further their careers.

Why enroll in the NIU program?

Northern Illinois University is currently the only IFMA licensed provider of this program in the Midwest U.S. Programs are offered in a work-friendly Friday-Saturday format at convenient NIU Hoffman Estates and Naperville locations. Additional benefits of participating in the NIU program include:

  • Experienced, real-world practitioner instructors who present the materials in an easy-to-understand format
  • A work friendly Friday-Saturday format offered at our convenient NIU Hoffman Estates and NIU Naperville Centers
  • A structured learning environment to keep you on schedule
  • Opportunity to build your peer networks
  • Course fees include study materials and full-service catering


The Illinois Veterans Grant and the Illinois National Guard Grant programs cover tuition and certain fees for eligible students. Charges for non-credit programs offered by NIU-Outreach are not based on university-wide tuition and fee calculations determined by the university and approved by its governing board. The Illinois Veterans Grant and Illinois National Guard Grant do not cover these charges.