Northern Illinois University

NIU Outreach - Professional Development & Training

Operations and Maintenance

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Operations and Maintenance - An IFMA Based Competency Course

The heart of any FM model is operations & maintenance.  The question is, "How do I define my O & M to fit my organization's culture and be able to manage within it?"  This course covers key models for operations & maintenance in facility management work.  We'll look at the various models for O & M and lay out the critical elements that enable any FM to be successful in the approach to sustaining facilities.

Operations & Maintenance I

  • Identify key terms in building operations & maintenance
  • Distinguish between in-house, outsourced and out-tasked services
  • Define work management
  • Develop an O & M plan

Operations & Maintenance II

  • Define the key terms regarding maintenance
  • Identify types of systems requiring maintenance
  • Describe various maintenance methods & approaches

Why Should You Attend?
FMP Candidates - This is one of four courses required to earn your Facility Management Professional (FMP) credential from IFMA.  For more information on the FMP credential click here

CFM Candidates - This course is designed for Facility Management professionals seeking to enhance their skills in the specialty area of project management. To earn your Certified Facility Manager (CFM) credential, project management has been identified by IFMA as a core area of skills and knowledge necessary for a successful facility manager.  If you are seeking your CFM and require additional development in this area, you'll want to take this course.  For more information on the CFM credential click here.

Continuing Education
1.5 CEUs or 15 contact hours

Instructor
Ward Arntson, CFM, Facilities Manager, Verizon Wireless 

Price
$595 - Regular
$545 - IFMA Member/NIU Alumni
Register up to two weeks prior to start of course to secure a seat.

Shipping fee for each course - $10.00

A special rate is available for current NIU undergraduate and graduate students.  For more information contact dmann@niu.edu or bcoulter@niu.edu.

 

 



Registrants paying by check should fill out and send in the Mail/Fax Registration Form.

Mail completed form to:
Northern Illinois University
Outreach Services - Registration
DeKalb, IL 60115



Additional Courses - Core Areas of Skills and Knowledge for Facility Managers

The Business of Facilities Management

Finance

Real Estate

Planning and Project Management

Communication

Leadership and Management

Quality Assessment and Innovation

Human and Environmental Factors

Technology

CFM Final Review



Have a question or prefer to speak to a person?
Call 1.800.345.9472 Monday – Friday between 8 a.m. and 4:30 p.m. (CST) for live assistance.