FAQs

Where are you located on campus?

Media Services is located in Still Hall on College Avenue. Our Imaging Department is in Room 110, and our Production Department is in Room 205.

What are your hours of operation?

Our offices are open Monday through Friday from 8:00 a.m. to 4:30 p.m. We are closed for lunch from 12:00 p.m. to 1:00 p.m. Our Summer Hours are 7:30 a.m. to 5:30 p.m. (closed for lunch from 12:00 p.m. to 12:40 p.m.). Dates for our summer hours are based on the university summer hours schedule.

How much do your services cost?

Our consulation time is at no charge, however our Design and Production time are billed at a rate of $19.00 per hour.

How much is my project going to cost?

It depends on the size and scope of the project. If you come into our offices for a consulation, we will be able to provide you a rough cost estimate for time and materials.

How long will my project take to produce?

Again, it depends on the size and scope of the project. A consultation will be necessary to discuss your time frame and deadlines.

What are your charges for labor and materials?

Labor (Design and Production) are billed out at $19.00 per hour. Materials cost vary, and can be estimated for you during consultation.

How do I pay for your services?

We accept cash, Visa, and MasterCard. We can also bill your project to an authorized university account. If you are using a university fund, we require the account number prior to beginning your project.

Can I bring my own files for output?

Yes, you may bring in your own files for output. We are a PC-based office, and run Adobe Creative Suite, so we can also accept certain Mac files. We can do direct output of the following file types: .AI, .EPS, .PSD, .INDD, .PDF, .JPG, .PPT. Other files may require conversion to a suitable format for our hardware. Please call us with your file specifications.

Do you do framing and matting?

We offer very basic framing and matting services.

Do you accept work from sources outside the university?

Yes, we accept work from entities outside the university. However, a consultation will be necessary to discuss time frames and deadlines as all university work takes precedence over work from outside sources.

Do you do 4-color printing?

We offer 4-color printing from our inkjet printers only for custom and one-off projects, not for multi-piece print runs. We do not have a printing press. 4-color work requiring a printing press is referred to Document Services or the Office of Publications.

Do you offer a student employment program?

Yes, we have a student employment program. Please contact Mariano Spizzirri at 815-753-6672 for more information.

I still have more questions. Who do I contact?

Please contact Mariano Spizzirri, Graphic Design Supervisor at 815-753-6672 for more information.