Contact and Support

IT Services Media Services Instructional Services
Contact Tech Support
(815) 753-0860
coltech@niu.edu
Audio/Video Support
(815) 901-6418
colroomsetup@niu.edu
Sharon Nelson
(815) 753-2021
slnelson@niu.edu
Areas of Support Server Purchase
Server Install
Server Support
Computer Operations
Computer Upgrade
Computer Diagnostics
Software Research
Software Purchase
Software Install
Software Configuration (Limited)
Printer Purchase
Printer Install
Printer Functions
Printer Configuration
Printer Troubleshooting
All-in-one Units
Network Drives
Mapping Scripts
Data Migration
Data Restore
Data Manipulation
Databases Support
Email Assistance
Telephone Troubleshooting
Login Assistance
Wireless Assistance
Dual Monitor Support
Toner Supply (Limited)
Windows Updates
Other Updates
Classroom Setup
  AV Cart
    Projector
    Laptop
    Speakers
    Portable Screen
  TV
    LCD 60”,DVD, VCR
Audio Video Recording
  Pro Camera
Audio Video Editing
  File Transcoding
  File Distribution
Public Address Setup
  Speakers
  Microphones
Poster Printing
  14”x22”
  17”x22”
  18”x24”
  22”x34”
  24”x36”
Blackboard
Microsoft Office functions