All features are available to faculty and staff. Contact your Customer Partner at 815-753-0963 to find out which features you have and to get more.
For information about the features on your Electronic Multi-Line phone, see the Electronic Multi-Line Features page.
Keeps a record of the last call received, whether you answered the call or not, and allows you the convenience of calling back without having to know the number of the caller.
Redials the last number you called and if the line is busy, automatically monitors the number for up to thirty minutes for availability, and will connect your call if the line is becomes available.
Forward your incoming calls to another NIU extension. You activate and deactivate the feature using your telephone. When activated, Call Forward takes precedence over Call Forward Do Not Answer.
If you are on an active call and receive another call, forward that call to a pre-determined number. To get this feature, go to itsforms.niu.edu > Work Order.
If your telephone rings and you do not answer it, forward the call after a system-defined period of time to another, previously-designated NIU extension number. To get this feature, go to itsforms.niu.edu > Work Order
Use your telephone to answer an incoming call to another telephone in your designated call-pickup group. To get this feature, go to itsforms.niu.edu > Work Order
If you are on a call and receive a second call from off-campus, send an audible call-waiting tone alerting you to the presence of the second call. NOTE: Call Waiting is only activated by OFF-CAMPUS calls.
Transfer an active call, either incoming or outgoing, to another NIU extension or to the NIU switchboard operator. This places an active call on hold while you establish a call to a third party. After consulting with the third party, you may either transfer the call to the third party, establish a three-way call, or drop the third party and reconnect to the original party. Remember, if you initiate a long distance call, then transfer the call to another department, your phone will incur the long distance charges.
Block the appearance of your number on the called party's telephone (if that party subscribes to Caller ID) on a per call basis. The words "Private Number" will be displayed rather than your number.
Clear the stutter dial tone indicator that alerts you that you have voice mail messages.
Establish a conference call with up to six conferees, including yourself. For over six parties, the Meet-Me Conference service may fill your needs. Contact the ITS Helpdesk at 815-753-8100.
Activate an immediate trace without prior approval of the NIU Police Department. The information is recorded at the police department. Call NIU Police at 815-753-1212.
NOTE: If prior to trace activation, the prank call is interrupted by a waited call (CWT), the waited call, considered the last incoming call, is the one that will be traced.
Use abbreviated dialing codes to dial other extensions in your designated intercom group.
Automatically redial the last number dialed on your telephone.
Dial pre-programmed telephone numbers with abbreviated dialing codes. The two versions available are: Speed Calling - Short List and Speed Calling - Long List. The short-list version allows a maximum of ten pre-programmed numbers and the long list version thirty pre-programmed numbers.
To determine which of the two versions is assigned to your phone, dial *74 for the Short List or *75 for the Long List. You will hear a confirmation tone on the List code assigned to your phone. A busy signal signifies the feature is not programmed on your phone.
Short List - allows a maximum of ten (10) pre-programmed numbers.
Long List - allows a maximum of thirty (30) pre-programmed numbers.
To use the Speed Call feature to place a phone call, dial * and the code activation number. Be sure to test your programmed numbers before you need them.
This feature allows a line with SimRing to gain access to the screen list editing function to add, delete, or modify the list and to activate / deactivate the service.
Dial *56 from an NIU phone that has the simring feature to access the editing functions.
Dial (815) 753-9907 for remote access to the editing functions.
Audio prompts will guide you through the editing functions:
0 – To hear the instructions repeated
1 – To hear the SimRing telephone numbers on the list
* - To remove 1 or more telephone numbers on the list
# - To add a telephone number to the list
3 – To toggle the SimRing feature on and off