All messages sent to GroupWise accounts are scanned by CanIt-Pro for viruses and spam.
CanIt-Pro software detects spam by analyzing message content and structure to find common spam indicators. There is no human intervention.
Spam scanning is not 100% effective. Some unwanted spam messages may be delivered to you, and some legitimate messages may be identified as spam and rejected.
If you consistently receive spam from a specific source, put it on your personal block list. Likewise, if you have a specific sender or domain that you want to ensure will never be blocked, put it on your personal permit list.