Information Technology Services

• AccountID / Z-ID & Password
• Blackboard
• Copy Services
• Document Services
• E-Mail
• Students
• Faculty / Staff
• Retirees
• Spam Control
• Listservs
• Sending Mass E-Mail
• Forms & Rates for Services
• Helpdesk
• Information Security
• Internet Connections
• Labs / Smart Classrooms
• MVS Services
• Phones
• Software
• Web Services
• ITS A - Z
• Contact Us
• ITS Home

Date Last Reviewed:
04/17/2008

How to reduce the size of a GroupWise mailbox

GroupWise Web Access - webmail.niu.edu

1. Empty Trash – trash items still count against your mailbox quota until they are emptied from your trash folder.
2. Save large attachments to another source - save attachments to a folder on your C:drive or a folder on your network drive.
3. Delete unnecessary Sent Items  - if you delete calendar items such as appointments, reminder notes, etc... from your Sent Items folder they will also be deleted from your calendar.
4. Delete unwanted mail

GroupWise E-Mail Client (software)

1. Empty Trash – trash items still count against your mailbox quota until they are emptied from your trash folder.
2. Save large attachments to another source - save attachments to a folder on your C:drive or a folder on your network drive.
3. Save important e-mail as a Word document - with your mail message open go to File > Save As > in the "Saved message format" drop-down choose "GroupWise Classic". Then in the "Current directory" box you can click on the "Browse..." button to choose a location to save the file.
4. Delete unnecessary Sent Items - if you delete calendar items such as appointments, reminder notes, etc... from your Sent Items folder they will also be deleted from your calendar.
5. Delete unwanted mail
6. Archive mail - a way to save items you want to keep. Archived items are removed from your system Mailbox and stored in your personal archive directory located on your C:drive or a folder on your network drive.  Learn how to archive.

For additional assistance go to GroupWise Virtual Expert Tutorials.