Information Technology Services

Contact Us


Helpdesk

Contact Center - TS 114

  • 7:00 a.m. - 5:00 p.m. M - F
  • Walk-in support for mobile devices
    • connect to NIU Wi-Fi
    • set up NIU email
    • remove viruses and malware

Communication Services

  • 815-753-0963
  • 7:30 a.m. - 5:00 p.m. M - F
  • ITS Service and Work Order Requests
  • Phone and voice services
  • itscommsvcs@niu.edu

Copiers

  • 815-753-1662, 815-753-1829 (fax)

Document Services

  • 815-753-1692, 815-753-1822 (fax)

Information Security

  • 815-753-8100  available 24/7/365
  • Report an actual or suspected information breach: 815-753-8100 available 24/7/365
  • Immediate Criminal Activity or Emergency: Department of Public Safety
  • FERPA or Requests for Release of Student Information: Confidentiality of Student Records
  • Record Retention Requirements - Controller's Office: 815-753-8416

Questions or comments regarding Information Technology Services 

University Information

  • 815-753-1000
  • 7:00 a.m. - 7:00 p.m. M - F
  • Live assistance
  • Campus and community information

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