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CPS Clicker FAQ

Can a CPS pad that was purchased for one class be used in another class?

Yes, students can register clickers for multiple classes.
Detailed instructions can be found at Instructions for Enrolling Your Clicker Through Blackboard (pdf)

What is the procedure for exchanging a bad clicker?

If there is a problem with your response pad, contact eInstruction Technical Support at 888-333-7532 or  www.einstruction.com/support. If the pad problem cannot be solved, the student is sent an RMA via e-mail which they take to the bookstore. The bookstore will give the student a new pad and return the faulty pad.

Are clickers purchased online directly from eInstruction less expensive?

Only the class registration enrollment code or “subscription” is purchased online. The hardware (pad) is purchased in the college bookstore. The enrollment code can sometimes be purchased in the local bookstore, but it will probably cost more.

Can two students use the same clicker?

Yes, two students can use the same clicker, but NOT IN THE SAME SEMESTER.

ESPECIALLY if the pad is linked via Blackboard, a single pad cannot be used in the same term simultaneously by two students. Even using strictly CPSOnline, two students should not be using a single pad simultaneously even though it is physically possible.

Can students sell their clicker at the end of the semester?

Yes.

What is the projected battery life of a CPS response pad?

The projected battery life is about a year. The pad has a battery life indicator.

Do CPS response pads come with batteries?

Yes, CPS pads come with batteries.

What are the purchase options of CPS pads? Prices?

CPS pads can be purchased from the bookstore for $18-$20. Enrollments are purchased separately when students register their clickers online. Students can purchase one-term enrollment codes ($13 each) or a life-time enrollment code ($35). If you choose to purchase one-term enrollments, you pay for three semesters ($39 total) and then there is no charge for future enrollment.

How can faculty prevent misuse of response pads, namely, how do they prevent students giving other students their clickers for taking quizzes?

Each pad has a unique serial number tied to one student. A list can be printed of first and last names and corresponding serial numbers. This list can be used to verify (via student ID card) that each student leaving the classroom has used their own pad. At that time the pads should be turned off so that students do not leave the room with test answers stored on their pad.

Problems?

Using Firefox may help resolve issues while trying to enroll or pay for your class. Make sure all pop-up blockers are turned off. Please try a Firefox browser before contacting your instructor about the error. If you do receive an error, attach a screenshot of the error when contacting your instructor via e-mail.

If additional assistance is needed, contact eInstruction Technical Support at 888-333-7532 or www.einstruction.com/support.