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ResTech Computer Lab Team

ResTech is now accepting applications for Computer Lab Attendants for Fall 2014.

Click Here to Apply Online
Applications are due by 4:30 PM, February 25, 2014.

Job Description

Residential Technology Computer Lab Attendants provide first level support for users of the Residential Technology Computer Labs and associated areas.  This position requires employees to provide excellent customer service to students, faculty, staff, and members of the campus community.

Responsibilities:

  • Assisting lab users with access to files, systems, applications, and printing
  • Making sure all equipment is functioning properly, performing minimal troubleshooting, and reporting problems promptly
  • Maintaining a clean and orderly environment in which users can work
  • Regularly visiting areas for which they are responsible:
    • ResTech computer labs
    • Northern View Community lab
    • Cyber Terminals
    • Smart Classrooms
  • Communicating with ResTech staff (and class instructors in some labs)
  • Assisting with other projects as assigned

Requirements

  • Must be a student at NIU enrolled for at least 6 credit hours
  • Must have and maintain a cumulative 2.0 Grade point Average
  • Must be in good standing with the University Judicial Office
  • Must successfully pass an Illinois State security background check
  • Commitment to excellent customer service
  • Basic knowledge of computers and technology
  • Willingness to learn new skills
  • Self-directed with excellent time management skills
  • Excellent communication skills
  • Must work minimum 6 hours per week

Starting Pay Rate

  • $8.50 per hour