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Complex Coordinator

This position is currently not open.

The Complex Coordinator is the full-time administrator of student development in residential facility housing up to 1300 students. An Associate/Assistant Director directly supervises the Complex Coordinator. This is a live-on position that involves a level of accessibility and accountability to all students and staff, and includes management of situations and emergencies that may occur at any time of day or night. This position also provides supervision of graduate residence hall director(s) and one full-time hall director with indirect supervision of a Community Advisor staff of 25-40.

Duties and Responsibilities

Leadership and Community Development

  • Provides oversight in the administrative, developmental, and facilities management of a residential complex housing up to 1300 students.
  • Promotes the development and implementation of the Residential Curriculum.
  • Facilitator of Area Team that includes Hall Directors/Graduate Hall Directors, Chief Clerk, Dining Unit Manager, Building Service Worker Foreperson, Counseling and Student Development Center liaison, Facilities liaison, Dining liaison and Community Safety Officer.
  • Responds to emergency and crisis situations, including on-site management and upward communication protocols.
  • Coordinates and supports the recruitment, selection, hiring, and training of Community Advisors and Community Development Assistants.
  • Assist with collateral responsibility such as, but not limited to: NRHH Advisor, RHA Advisor, Believing in Culture Advisor, Community Advisor Class, MAP Works initiatives, Careers in Housing program, and Civility & Care Initiatives
  • Supports the mission, and all policies and procedures of the department and the university.
  • Collaborates with other staff within the complex and across Housing and Residential Services to ensure consistency and sharing of best practices.
  • Provide leadership and guidance to graduate and student staff.
  • Actively participates in professional staff development sessions.
  • Establishes and maintains regularly scheduled office hours.
  • Seek opportunities to work collaboratively with departmental, divisional, and campus partners through committees, liaison relationships, and other interactions.
  • Actively participate in residential academic offerings. Such responsibilities could include an opportunity to teach a section of University 101, coordinating tutorial or group study programs, or overseeing a peer academic advisor program.


  • Serves as an area Adjudicator for Student Conduct Process.
  • Participates in a campus-wide on-call duty rotation with the Complex Coordinator team.
  • Attends regularly scheduled Residential Communities, area, and hall staff meetings
  • Works collaboratively with the Chief Clerk to manage building occupancy.
  • Serve as a Campus Security Authority and assist with the process of reporting crimes in order to maintain accurate and timely crime statistics and increase the overall safety of the campus.
  • Assists with summer conference operations and other summer projects as assigned.
  • Assist with departmental initiatives as needed
  • Other duties as assigned by the Director of Residential Communities.

Position Requirements

A master’s degree in counseling, student personnel, or a related academic area is required. Two or more years of successful, full-time post master’s residence hall experience and a demonstrated commitment to diversity are essential. Experience with supervision, selection, training and development of residence hall staff, ability to effectively respond to crisis, manage fiscal resources and adjudicate University Policy violations, excellent interpersonal, verbal and written communication skills, desire to work as part of a team and offer innovative approaches to problem solving. Previous supervision of graduate students is preferred.

Benefits and Position Details

The Complex Coordinator is a 12-month live-on position with a meal plan available when dining services are in operation. Competitive annual salary and benefit package, reserved parking at a reduced rate, and professional development opportunities.

Organizational Structure

Vice President for Student Affairs & Enrollment Management
Associate Vice President for Student Affairs
Executive Director for Housing and Residential Services
Director for Residential Communities
Associate/Assistant Directors for Residential Communities
Complex Coordinators
Residence Hall Directors
Graduate Residence Hall Directors
Community Advisors
Graduate Residence Hall Directors
Community Advisors

Housing and Residential Services

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