REACH Program

REACH Program

The REACH (Retention Effort for All in Coming Huskies) program is supported by First- and Second-Year Experience.

Become a REACH Caller

Interested in helping first-year students? Consider applying to be a REACH Caller!

REACH callers will contact first semester NIU students assisting them in their transition into NIU. Callers will talk to students about their transition, academics, student life, campus involvement, etc. REACH callers help students locate resources, connect with student organizations and provide information and advice to assist first semester students in making a successful transition to NIU.


  • Gain significant communication skills while enhancing employment marketability and career opportunities
  • Develop professional relationships with faculty, staff and other students

Complete an application today!

About the Reach Program

REACH aims to provide resources, information and advice to aid in NIU first-year students’ adjustment and transition to the campus.  Through the REACH program, trained upper-class students call first-year NIU students who have potential characteristics that would put them at risk of leaving the university before the second year.

The REACH staff consists of experienced students who are interested in helping new students successfully navigate their transition into NIU. These student callers contact new students who are not formally engaged in NIU through other significant programming, such as the UNIV 101/201 course, Student-Faculty Links, the University Honors Program, ROTC, Intercollegiate Athletics or the CHANCE program. While on the phone, the student callers inquire how students are doing academically and socially, answer questions and address concerns and recommend resources.

The REACH callers always follow up with students who are experiencing difficulties, making sure they are having a better experience since the previous phone call.

REACH also keeps in contact with first-year students via e-mail at Through this e-mail account, the REACH program is able to respond to student’s questions, while helping them locate resources available at the university.

Please contact the REACH staff with any questions or concerns! We are available by phone: 815-753-0028 or e-mail