OnBase Complaint / Grievance

The OnBase Complaint / Grievance application is used by the Human Resource office of
Northern Illinios University.

Use the links below to access the appropriate training materials.  All materials require login using your University AccountID and Password.  You will be able to access Job Aids and other supportive materials specific to your tasks in the OnBase Complaint / Grievance application. For help viewing a secure job aid, click here.

OnBase Complaint / Grievance
Using WorkView Quick Tips Job Aid 06/2010
Adding a New Complaint / Grievance Case Job Aid 02/2011
Adding Progress Status to an Existing Case Job Aid 06/2010
Changing a Case Status and Assigning an Investigator Job Aid 06/2010
Using Reporting Features Job Aid 07/2010
Adding a New Investigator Job Aid 06/2010
Adding a New Investgation Progress Status Job Aid 06/2010

Note: All training materials are produced in PDF format, unless otherwise specified. You will need to have Adobe Acrobat Reader installed on your computer in order to read the Job Aid training materials. If you need to download Adobe Acrobat Reader, click here and follow the instructions for downloading.

Additional Help
For help or technical assistance contact the ITS Helpdesk at 815-753-8100.