OnBase Academic File Retriever

File Retriever is designed for those customers needing document Retrieval/Viewing only and can be especially convenient for those needing to see all documents for a specific individual. It is user-friendly and ready for you immediately!

Use the links below to access the appropriate training materials.  All materials require login using your University AccountID and Password.  You will be able to access Job Aids and other supportive materials specific to your tasks in the OnBase Complaint / Grievance application. For help viewing a secure job aid, click here.

OnBase Academic File Retriever
Using Academic File Retriever Manual 07/2012
Using Academic File Retriever See It! 07/2012
Using Academic File Retriever Recorded Session

Note: All training materials are produced in PDF format, unless otherwise specified. You will need to have Adobe Acrobat Reader installed on your computer in order to read the Job Aid training materials. If you need to download Adobe Acrobat Reader, click here and follow the instructions for downloading.

Additional Help
For help or technical assistance contact the ITS Helpdesk at 815-753-8100.