Consultation Services

How to make a referral

Once you have decided to refer a student to CCS, you can proceed in any of the following ways:

  • Suggest that the student call CCS or attend a walk-in appointment so that they can be seen by a counselor as soon as possible (Level 1 severity).
  • Suggest that the student use your telephone to discuss a walk-in appointment while still in your office. When the call is made from your office, you know that at least initial contact with CCS has been made. By making the call him/herself, however, the student is exercising personal responsibility and is more likely to follow through to get help. In addition, your willingness to let him/her handle this part of the process is a vote of confidence and affirms his/her positive coping capacities (Level 1 or 2 severity).
  • Call CCS yourself while the student is still in your office, and discuss a walk-in appointment for the student. If you feel this is an emergency situation, please indicate this when you contact us.
  • Indicate your willingness to help the student provide CCS with information about the nature of the problem and the reason for your referral (Level 2 or 3 severity).
  • In more significant situations (i.e., Level 3 Severity), it might be best to accompany the student to CCS, Campus Life Building, room 200. This is one way to ensure the student receives immediate support and assistance. In an emergency, the student will be seen immediately (Monday through Friday). If possible, a call that you are bringing a student to CCS would be appreciated so staff can be prepared for your arrival.

Additionally, do not hesitate to contact NIU Public Safety at 815-753-1212 for emergency assistance. If a Level 3 emergency occurs after office hours or on a weekend, call NIU Public Safety and request to speak to the CCS on-call counselor. The on-call counselor will then contact you directly.