In the event that a customer account reaches 90 days old, the customer account will be placed on a Hot List that is distributed campus-wide. The list prevents organizations from incurring further charges on their account for goods or services.
If the charges are not paid within 30 days after being placed on the Hot List, both officers that signed the authorization form may have a hold placed on their Bursar accounts. A student may not register for classes or get copies of transcripts during the time that there is a hold.
The Accounts Receivable Office's policy is to only divulge information about the organization's account to the officers that signed the AR form and the faculty advisor. If the account is on the Hot List, it may be necessary to discuss the account with other interested parties in order to get the invoice/bill paid, including but not limited to, other documented officers or advisors.