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Blackboard Frequently Asked Questions (FAQ)

Blackboard FAQ: Quotation Marks

When adding content and pasting it in from Word, all quotation marks and apostrophes are being changed to question marks. Almost all content I add includes citations for articles and chapters that, in my discipline, must contain quotation marks. Is there an easier fix than manually changing hundreds of these for each course?

Microsoft Word automatically changes straight quotation marks ( ' or " ) to curly (smart or typographer's) quotes as you type. To turn this feature on or off:

On the Tools menu, click "AutoCorrect Options" and then click the "AutoFormat As You Type" tab. Under Replace as you type, select or clear the '"Straight quotes" with "smart quotes"' check box.

AutoCorrect Options straight quotes with smart quotes

Note - You can find and replace all instances of single or double curly quotes with straight quotes in your document. To do this, clear the '"Straight quotes" with "smart quotes"' check box on the AutoFormat As You Type tab. On the Edit menu, click "Replace." In both the Find what and Replace with boxes, type ' or ", and then click "Find Next" or "Replace All. "

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Last Updated: 09/26/2007