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Blackboard Frequently Asked Questions (FAQ)

Course Access

I can see records of students in my Scheduled Blackboard course roster, but students say they can't access my course. What's wrong?

If your students can log into Blackboard but can't see your course, you may have forgotten to make the course available. To make the course available:

  1. In the Control Panel, click Customization
  2. Click Properties
  3. Under section 3, Set Availability, set Make Course Available to Yes
  4. Click the Submit button

Without this step, students enrolled in your course cannot access the course.

How can I gain access to a course in Blackboard that was taught by another Faculty Member?

The Faculty Member's written permission is required to transfer course materials. If the Faculty Member has left the university, then permission is required from the department chair, supervisor, or designated representative. There may also be some copyright issues if the developed materials are original works of the Faculty Member. Obtain the necessary written permission from the Faculty Member or the department chair (if the Faculty Member has left the university) and then contact the ITS help desk at 815-753-8100 to find out more information on how to gain access to the course materials.

Do I have to grant student access to all materials on my Blackboard site?

No. One great feature of Blackboard is the ability to add documents to a course and make them currently unavailable to students. When adding a folder or item, Blackboard will ask: "Permit Users to View this Content." Answer NO to hide the material. When you want to make it available, click the Action Link next to the item and choose Edit. Change the selection for Permit Users to View this Content to Yes and click the Submit button. You can also select specific dates you want the document available for students. Additionally, the Faculty Member can set restrictions on who may access files and when. See Controlling Access to Content for details.

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Last Updated: 05/24/2011