Blackboard Frequently Asked Questions (FAQ)
Online support document and links to tutorials are available at http://www.niu.edu/blackboard/communicate/collaborate.shtml. Hands-on training workshops are offered throughout the year by the Faculty Development and Instructional Design Center. Check the Upcoming Workshops for any sessions currently scheduled.
What are the minimum technical requirements for students and presenters using Blackboard Collaborate?
Blackboard Collaborate offers 24/7 support for both students and faculty. For support, contact Blackboard Collaborate using any of the following:
Yes, Blackboard Collaborate is available in all NIU Blackboard courses and communities from within the Control Panel by clicking "Organization Tools" and then "Blackboard Collaborate".
My department would like to use Blackboard Collaborate for live online meetings. Is it possible to receive access to Blackboard Collaborate to create and manage live sessions that aren't associated with a specific course section?
Yes, NIU departments can request a Blackboard Collaborate Community Portal free of charge to create and manage Blackboard Collaborate sessions. To request, the department designee should complete the Computer Access Request form.
Once at the form, make the following selections:
- Select your account type (Faculty / Staff Account)
- Select Blackboard and then click the Continue button
- Select Collaborate to request creation of a new Blackboard Collaborate Community. Click the Continue button.
Note: One Community per Department. If your Department already has a Collaborate Community, contact the Department Community Leader to be added to it.
- Follow the remaining prompts to enter the community leader's Account ID, college / department, and requestor's Account ID. Then, click the Continue button to submit your request.
Yes you can! You can easily invite a guest speaker when you are creating the session. To do so, edit the Settings for a particular session and ensure that the Guest Access setting is checked. Copy the Guest Link and send it to your guest speaker.
Yes you can! You can easily invite a guest speaker when you are creating the session. To do so, edit the Settings for a particular session and ensure that the Guest Access setting is checked. Copy the Guest Link and send it to your guest participants.
Yes! Create the sesison within one course, and then post the Guest Link in the second course. Students from the first course will log in automatically with their name, and students from the second course will simply type their name when they join the session.
Yes, a free mobile app for iOS, Android, and Windows devices is available that allows students to participate in a session directly from their mobile device. Participants (students) can join a Collaborate session by clicking a link in a course from within the app, or by clicking a link in an email message or their mobile browser. Learn more about the Bb Student app.
Last Updated: 7/08/2016