The services of the Office of the Ombudsman are available to all members of the NIU community equally: students, staff, faculty, administrators, alumni, parents, family members and others.

If any of the following statements apply to your situation, we invite you to consult with us.

• If you are uncertain about which university policy, procedure, or regulation applies to your situation
• If you feel that you have been unfairly or inequitably treated by a university employee or that any university policy, procedure, or regulation has been applied unfairly or erroneously, or is itself fundamentally unfair
• If you have a problem that requires someone to help negotiate a solution, or to help facilitate your communication with faculty, staff, or others
• If you would like to find out who has the authority to make an exception to a rule or policy
• If you want to know the right person or office to whom to direct a formal complaint or grievance