Our Services

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The services of the Office of the Ombudsperson are available free of charge to all members of the NIU community equally: students, staff, faculty, administrators, alumni, parents, family members and others.

If any of the following statements apply to your situation, we invite you to consult with us.

  • If you are uncertain about which university policy, procedure, or regulation applies to your situation
  • If you feel that you have been unfairly or inequitably treated by a university employee or that any university policy, procedure, or regulation has been applied unfairly or erroneously, or is itself fundamentally unfair
  • If you have a problem that requires someone to help negotiate a solution, or to help facilitate your communication with faculty, staff, or others
  • If you would like to find out who has the authority to make an exception to a rule or policy
  • If you want to know the right person or office to whom to direct a formal complaint or grievance