The services of the Office of the Ombudsperson are available free of charge to all members of the NIU community equally: students, staff, faculty, administrators, alumni, parents, family members and others.
If any of the following statements apply to your situation, we invite you to consult with us.
If you are uncertain about which university policy, procedure, or regulation applies to your situation
If you feel that you have been unfairly or inequitably treated by a university employee or that any university policy, procedure, or regulation has been applied unfairly or erroneously, or is itself fundamentally unfair
If you have a problem that requires someone to help negotiate a solution, or to help facilitate your communication with faculty, staff, or others
If you would like to find out who has the authority to make an exception to a rule or policy
If you want to know the right person or office to whom to direct a formal complaint or grievance