Central Stores

Ordering Non-Stock Items

Non-Stock Items may be ordered through our non-stock item ordering page. (Use Microsoft Windows Explorer when ordering. Other browsers will not display properly.)

Our current non-stock vendor for office supplies is OfficeMax.

Ordering alert! If you are searching for an item on the Office Max website, you will notice that Office Max has merged with Office Depot. Please note that while the vendors have combined businesses, we are unable to obtain all of the products offered on the website at this time. We will do our best to obtain the products you request. 

Ordering Instructions for Non-Stock Orders

  1. Using the drop down menu, select your College/Division from the list provided.
  2. Fill in the provided areas with your department, location, name of the person ordering, and telephone number.
  3. Fill in departmental accounting information. "Account" is a line item code (office supplies will be 810025). "Fund", "CostCtr/Org", and "SubClass" are specific to your area. "Fiscal Year" will default to the current fiscal year. "Project/Grant" remains blank unless a project/grant is used.
  4. Using the OfficeMax catalog, enter the catalog number of the desired item in the area marked "Item Number".
  5. Provide a brief description in the area marked "Description".
  6. Enter the order quantity in the area marked "Qty".
  7. Enter the selling unit (i.e. box, each, ream) in the area marked "Unit".
  8. Enter the catalog page in the area marked "Catalog Page".
  9. Click the button labeled "Add To Order". If an entering error has been made while ordering, click on the delete link and the incorrectly ordered item will be deleted from the order.
  10. Repeat as necessary until ordering is complete.
  11. Print a copy of your order before clicking on the "Submit Order" button.
  12. Click on the button marked "Submit Order". An Order Number will be provided - use that number when inquiring about the order.
  13. You may then either place another order or, if your ordering is finished, exit from the system.
  14. A bill will be electronically sent to the ordering person after delivery of the order. Bills will generally be sent to the ordering person one to two weeks after submission of the order.

Returning Items

Non-stock items,when ordered in error or found to be defective upon delivery, may be returned for credit.

E-mail CentralStoresOrders, or call 753-6274, with the following return information:

  • Order Number (obtained from either the Confirmation Number, Packing List, or Billing), and
  • the Catalog Number of the item being returned.

Indicate why the return is necessary. If the item being returned is small enough, return via Campus Mail; otherwise, call 753-6280 and request a pick-up. A copy of either the Packing List or the Billing must be included with the return.

Central Stores will process items returned as damaged or defective for replacement, unless the ordering department indicates otherwise.

Returns will be processed after both the paperwork and the items being returned are received in our office. Items must be returned in the original packaging. Credit will be given after Central Stores receives credit from the non-stock vendor. Credit can only be issued for the current fiscal year. In some cases, a restocking charge will be assessed. All returns are subject to approval by Central Stores Management.

Please note the following return policy as per Office Max, our current non-stock vendor:

Office Max return policy:

  • Office supplies may be returned for credit within 30 days of the original purchase date.
  • Ink/toner, if unopened, may be returned for credit within 30 days of the original purchase date.
  • Software, if unopened, may be returned for credit within 14 days of the original purchase date. Opened software can only be returned for exchange for the identical title.
  • Technology products may be returned for credit within 14 days of the original purchase date. If opened, a restocking fee may be applied. Defective technology products, if exchanged within the 14 day period, will not be subject to a restocking fee. Technology items consist of, but may not be limited to, computers, monitors, digital cameras, hard drives, business machines, networking equipment, projectors, cash registers, digital picture frames, shredders, telephones, computer peripherals and accessories.
  • Furniture may be returned for credit within 14 days of the original purchase date. Special order, manufacturer-direct, custom, and preassembled furniture is not eligible for return.

Order Status

Central Stores is concerned about processing orders in a correct, timely fashion. You may always check on the status of an order by E-mailing CentralStoresOrders, or by calling 753-6274. Please have your order number available.