Contact Central Stores:
NEW! Ordering Instructions for Non-Stock Office Supply Orders
Our current non-stock vendor for office supplies is Office Depot/Max. Central Stores customers will place office supply orders directly to the Office Depot/Max site, established specifically for Northern Illinois University. If you have not set up an account to order office supplies through the new portal please contact Central Stores at 753-6274 or CentralStoresOrders@niu.edu in order to establish an account. We will need your contact information (name, phone number, e-mail address), cost center(s) you will be using to make your purchases.
Please note: Persons ordering supplies must have authorization from the cost center manager in order to use the cost centers for making purchases.
Training Webinar Presentation: Here is a link to a pre-recorded training presentation to assist you as you use the Office Max Workplace ordering portal http://officedepotnow.com/v/kya7a7.
If you are having difficulties viewing the presentation it is recommended that you upgrade to the latest version of Adobe Flash. If you need to upgrade Flash please contact your LAN Admin or the Helpdesk. This presentation is best viewed using the Google Chrome web browser.
Training Manual: For those who missed the training webinar or wish to review ordering information, view the training manual.
Benefits of the new ordering system include:
What Central Stores will do:
Ordering Instructions for Non-Stock Orders (other than office supplies)
When ordering non-stock items such as custom name plates and badges, or other special order commodities, you will continue to use the Central Stores non-stock ordering page.
Non-Stock Items may be ordered through our non-stock item ordering page. (Use Microsoft Windows Explorer when ordering. Other browsers will not display properly.)
Non-stock items, when ordered in error or found to be defective upon delivery, may be returned for credit.
Central Stores will process items returned as damaged or defective for replacement, unless the ordering department indicates otherwise.
Returns will be processed after both the paperwork and the items being returned are received in our office. Items must be returned in the original packaging. Credit will be given after Central Stores receives credit from the non-stock vendor. Credit can only be issued for the current fiscal year. In some cases, a restocking charge will be assessed. All returns are subject to approval by Central Stores Management.
Please note the following return policy as per Office Depot/Max, our current non-stock vendor:
Office Depot/Max Return Policy
Central Stores is concerned about processing orders in a correct, timely fashion. You may always check on the status of an order by e-mailing CentralStoresOrders@niu.edu, or by calling 753-6274. Please have your order number available.