The following topics represent a recent collection of trending questions that students and parents are inquiring about with the Bursar Office. To assist in answering your questions, please select a topic from the list below.
When are bills mailed? When are they due? (show/hide »)
Billing statements are issued monthly throughout each semester. See the Payment Due Date page to view all Billing Issue and Due Dates. Additional billing information can be found on our Account Statements page.
The statement I got in the mail does not match my MyNIU account. Why? (show/hide »)
All official account statements are a "snapshot" of your account information on the date that statements are issued. If your amount varies among your statement and MyNIU account, it is most likely due to changes in account activity such as add/drop of class, adjustments of financial aid or waivers, payment, or any other miscellaneous activity that occurred after your statement was issued. Additional information can be found on our Account Statements page.
What benefits do I receive for paying student fees? (show/hide»)
All students receive benefits and services associated to the fees that they paid. This may include athletic events, busing, student activities, speakers, recreation center, and more. For additional details of your student fees, view the Fees and Common Charges page.
I have my own insurance. Why am I being billed for student medical insurance? (show/hide »)
Please review the Student Major Medical Insurance section on our Fees and Common Charges page.
Why am I being charged a $30 Immunization Incomplete Fee? (show/hide »)
All students accepted at NIU must provide immunization records in accordance with the Illinois College Student Immunization Act. Students late in turning in their records are fined a late immunization fee by Health Services. All questions regarding this fee should be directed to Health Services.
How do I sign up for the Huskie Installment Plan (HIP) for Spring semester? (show/hide »)
Sign-up for the spring 2014 Huskie Installment Plan (HIP) must be completed by November 30, 2013. Complete HIP payment plan information can be found on our Huskie Installment Plan page.
How come my HIP installments are not always equal? (show/hide »)
The Huskie Installment Plan divides installment amounts equally. Occassionally, installment amounts may appear as un-equal on the statement for reasons such as late increases in financial aid or overpayment/paying ahead of the installment amount. To ensure that your installments remain equal, you should complete all outstanding financial aid "To-Do" items and all other required paperwork prior to the initial billing statement of the term.
You should always pay the amount listed on your account statement. If you have any questions regarding how much you owe for your HIP installment, you can always contact the Bursar Office.
I know I have financial aid. Why hasn't it posted? (show/hide »)
You should check your student Z-ID email account for communications sent by the Student Financial Aid Office. Often, aid is not disbursed due to master promissory note not being signed, loan counseling not being accepted, or low credit hours. For additional information regarding your disbursement status, you will need to contact the Student Financial Aid Office.
I just received a Refund, why do I still have a balance owed on my account? (show/hide »)
If your refund was due to a financial aid credit balance, or stipend on your NIU student account, it may restrict the charges to which it can be applied. The financial aid disbursed to your account may have paid tuition and fees, bookstore and housing and dining charges you may have had. Miscellaneous charges such as orientation fees, graduation fees, late fees, parking tickets, fines and balances from prior years may not be paid with your financial aid disbursement.
My refund was sent to a closed account. What should I do? (show/hide »)
If the refund has been rejected by your bank, the Bursar Office will be notified and will reissue the refund as a paper check. Please verify that your addresses are up-to-date on MyNIU.
How do I make a payment online? (show/hide »)
Can I make a payment with the Bursar Office over the phone? (show/hide »)
No. The Bursar Office does not accept payment over the phone. To see all payment options, view our Make a Payment page.
I want to withdraw from courses, but MyNIU system will not let me drop online. Why? (show/hide »)
If MyNIU is preventing you from dropping, it is often because you are not permitted to drop the class online or you are past the drop deadline. Depending on if you want to drop a class, or withdraw from the university, you should contact the Dean's office of your major and review the dropping/withdrawing procedures in your course catalog. See Withdrawal Information page for more information.
When can I withdraw and still get a refund? (show/hide »)
You should contact your college office to apply for any withdrawal. The portion of refundable charges paid will be dependent upon the date of withdrawal as determined by your college office and the established refund period for the term.